What is GamStop Phone Number?

gamstop phone number

GamStop is a self-exclusion service for online bettors in the UK. It’s available to anyone looking to restrict their access to online gaming websites for a certain period. You can contact the GamStop number 0800 138 6518 for free to learn more and activate your services. Your restrictions can last anywhere from a few months to five years.

GamStop is partnered with multiple platforms licensed with the UKGC. In this article, we’ll dive into what GamStop is and how to contact their team. We’ll also cover their service offers as well as other types of self-exclusion tools available in the UK.

Additional Methods for Contacting the GamStop Team

Calling the GamStop contact number is free of charge for anyone in the UK. Their wire is live seven days a week, from 10:00 until 20:00. You can also contact them via email, web contact form, social media account, or chat live with a service representative through their website. Our review of GamStop covers all methods in detail below.

GamStop Contact Form

Visit the GamStop website and head to the ‘Contact Us’ page. You’ll find a blue question mark at the top of the page. Click on the link right next to the mark. It will take you to a classic blank contact form page. Input some of your personal details, and enter any questions you have. Make sure to check if you leave the correct contact info. You will receive a response via email within a few days.

GamStop Email

Use the GamStop support email if you haven’t received any feedback from the contact form. Their support address is [email protected]. Always include your concern in the subject line, and write the mail in clear and concise language to get a better answer. Depending on how many queries GamStop receives, you can expect an answer back from the support team within 1 to 5 days.

GamStop Online Chat

Access the GamStop website and look for the live chat feature. The feature is marked by a blue ‘Help’ button. Click on it to initiate a conversation with a support agent. You can expect immediate answers during operating hours and next-day answers if you contact them after closing. The chat starts by providing some FAQs that might help, and you are shifted to an agent if you can’t find the answer in the FAQs.

GamStop Social Media

GamStop is present on Instagram, Facebook, X (Twitter), and TikTok. You can send them DMs on any of their social media and follow them to stay up to date with changes and updates. GamStop has a separate team running its social media account, so you can expect a response in a reasonable time, typically in up to five business days.

What Kind of Assistance Can I Expect?

You can contact GamStop phone number and other support channels for various questions or requests about responsible gaming or self-exclusion. You can ask for help using the tool effectively. Their team will assist you with registration, setting the date when GamStop ends, and managing your account until the self-exclusion period.

GamStop also provides advice and resources for individuals dealing with gaming addiction. You can ask for referrals to counselling services and support groups all throughout the UK.

Their agents are trained to address all inquiries about the self-exclusion process, such as understanding its implications and limitations and providing information on alternative support services. They are equipped to provide guidance and resources for anyone seeking practical assistance or further support outside the GamStop services.

Can I Contact GamStop to Start Playing Again?

You can contact the GamStop team to request cancellation of self-exclusion at any time. But it’s important to understand that such requests are unlikely to be approved. The purpose of GamStop is to assist individuals in controlling their online gaming habits. Reversing your self-exclusion, no matter how harmless you might think it is, goes against this goal.

On the other hand, if you still prefer to play at casinos without GamStop, you don’t have to reach an agent. You’ll have access to online casinos that GamStop does not cover the whole time. While widespread, GamStop still doesn’t cover all UK websites and is out of reach for platforms registered outside the UKGC range.

Other Self-Exclusion Tools’ Phone Numbers

If GamStop isn’t the right fit for you, or you are outside the UK, there are other self-exclusion tools available. Services like BetStop, GamCare, and Gamban support those looking to limit their betting activities.

You can contact them via the phone numbers below. Their teams are there to answer all questions regarding which platforms they partner with, how to cancel Gamban block, or where to look for additional gaming guidance.

Self-Exclusion Tool Phone Number Availability Additional Information
BetStop Phone Number 1800 238 786 9:00 – 21:00 Questions, self-exclusion help, anonymous feedback, counselling guidance for Australian bettors
GamCare Phone Number 0808 8020 133 24/7 Helpline advisers, gaming addictions forums, chatroom with other helpline users
Gamban Contact Number Only Live Chat, Contact Form 24/7 Questions related to Gamban’s services, newsletter, and other resources

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